Privacy Policy

Your Data

How We Handle Your Information

This Privacy Policy explains how DNB Trading & Enterprises, VAT No. 603299531, Kathmandu, Nepal, collects, uses and protects personal information submitted through this website, our contact form, our "Submit Requirement" feature, or directly by email, phone or WhatsApp.

1. Information We Collect

We collect only the information you choose to provide, which may include your name, email address, phone number, organization, and the content of your enquiry, requirement or tender documents. We also collect minimal technical information (such as the pages you visit) to maintain and improve the website.

2. How We Use Your Information

We use your information to respond to enquiries, prepare and issue quotations, coordinate procurement and supply, fulfil orders, provide after-sales support, and communicate about your ongoing requirements. We do not sell, rent or trade your personal information to third parties.

3. Data Sharing

We share your information only with parties necessary to fulfil a request or order - for example manufacturers, logistics providers, customs agents, or our email/forms processor (FormSubmit) - and only to the extent necessary. Where required by law, we may disclose information to authorized authorities.

4. Data Storage and Security

Enquiry and requirement messages are stored in our business email and records systems, which are access-controlled. For tender documents and specifications, we apply confidentiality handling. We apply reasonable administrative and technical safeguards appropriate to the sensitivity of the data.

5. Retention

We retain enquiry and order records as long as needed to provide services, meet contractual obligations and comply with legal, tax and audit requirements, after which they are deleted or anonymized.

6. Your Rights

You may request access to, correction of, or deletion of your personal information held by us. To exercise any of these rights, contact us at info@dnbtrading.com.np. We respond to legitimate requests within a reasonable period.

7. Cookies and Local Storage

This website uses your browser's local storage only for your own preferences (for example, dark/light theme and your consent choice in our cookie notice). We do not currently use third-party advertising or cross-site tracking cookies. For details, see our Cookie Policy.

8. Third-Party Links

This website may link to external sites (for example Bolpatra, UNGM, or manufacturer websites). We are not responsible for the privacy practices of external sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page, with the effective date shown below.

Effective date: September 2026. Questions or requests: info@dnbtrading.com.np.